Job Description

The Facilities Operations Manager is the day-to-day operational leader for campus custodial operations and grounds maintenance at Christian Brothers University. This role is responsible for all custodial operations, grounds services, staffing, quality standards, and project execution across the campus.

This position requires prior experience operating within a higher education environment. The successful candidate understands the unique rhythms, expectations, and stakeholder dynamics of a college campus and can lead facilities operations accordingly.

Location: Christian Brothers University – Memphis, TN
Employer: Aramark Facilities Management
Schedule: Monday–Friday | Day Shift
Employment Type: Full-Time | Salaried

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

Job Responsibilities

Custodial & Campus Facilities Operations

Lead all custodial services across campus, ensuring buildings meet higher-education cleanliness, safety, and presentation standards
Manage staffing plans, schedules, and coverage aligned to academic calendars, residence life, and campus events
Plan and execute summer residence hall turnover (“flip”), deep cleaning, and intersession projects
Conduct routine inspections and audits; resolve deficiencies quickly and professionally

Leadership & Team Management

Manage, coach, and hold accountable frontline custodial staff and supervisors
Oversee hiring, training, performance management, and corrective action
Maintain consistent standards for attendance, productivity, and service quality

Grounds Oversight

Oversee the grounds and athletic fields program
Manage vendor performance, schedules, and service delivery to meet campus expectations
Address performance issues promptly and decisively

Financial & Administrative Management

Oversee payroll, inventory, budgeting, and cost controls
Monitor labor and supply spend and manage within approved budgets
Ensure accurate reporting and documentation

Client & Relationship Management

- - Serve as the primary facilities operations contact for university administration, housing, athletics, and facilities leadership
  - Communicate clearly, respond quickly, and build trust through consistent execution
  - Anticipate needs and resolve issues before escalation
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

3-5 years of experience managing facilities or custodial operations in a higher education environment
Proven experience leading frontline teams and supervisors
Demonstrated success managing:
- Custodial programs
- Staffing models and schedules
- Quality standards and inspections
- Seasonal campus projects (e.g., summer turnover)

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Aramark

Facilities Operations Manager, Christian Brothers University